Privacy Policy

1.1 Information You Provide

• Account information (name, email, password)
• Billing information
• Files and content you upload
• Custom domain information
• Communication preferences

1.2 Information Automatically Collected

• Usage data and analytics
• Device information
• IP addresses
• Access logs
• Cookie data

2.1 Service Provision

• Hosting and serving your files
• Processing uploads and downloads
• Managing your account
• Providing customer support

2.2 Service Improvement

• Analyzing usage patterns
• Improving features
• Debugging issues
• Preventing abuse

3.1 File Storage

• Files are stored in secure cloud infrastructure
• Regular security audits
• Backup systems in place

3.2 Data Protection

• Industry-standard security measures
• Access controls and monitoring
• Regular security updates
• Employee access restrictions

4.1 Third-Party Service Providers

• Cloud storage providers
• Payment processors
• Analytics services
• Customer support tools

4.2 Legal Requirements

• Court orders
• Legal obligations
• Government requests
• Rights protection

5.1 Account Information

• Access your data
• Update your information
• Request data deletion
• Export your data

5.2 Communication Preferences

• Email preferences
• Marketing communications
• Service notifications
• Account alerts

9.1 Cookies and Local Storage We Use

Strictly necessary (always active — required to run the service and cannot be disabled):

• auth_token and refresh_token — keep you signed in to the app.
• fd_consent — remembers your cookie and tracking choices.

Analytics & marketing (optional — set only if you opt in, and not set by default for visitors in the EU, EEA, UK, or Switzerland):

• PostHog cookies and local-storage keys — product analytics and session recording (see Section 10).
• Google Ads (gtag) — measures advertising conversions on our marketing site.
• affiliate_ref — credits the partner who referred you, for our affiliate program.

9.2 Managing Your Choices

You can accept or decline optional cookies using the consent controls on our website (including the “Cookie preferences” link in the footer) and the privacy controls in your account. You can also control cookies through your browser settings. Disabling strictly necessary cookies may affect the functionality of the service.

10.1 What We Collect

• Product usage events (pages viewed, clicks, and features used)
• Device and browser type
• Approximate location, derived from your IP address
• Session recordings — replays of how you interact with the app, used to debug issues and improve the product

10.2 Who Processes It

We use PostHog, hosted in the European Union. Your analytics and session-recording data is stored in the EU.

10.3 Lawful Basis & Your Control

We rely on your consent. If you are in the EU, EEA, UK, or Switzerland, analytics and session recording are off by default and run only if you opt in. You can change your choice at any time using the cookie and privacy controls on our website and in your account settings.

10.4 Session Recording

Where enabled, we may record interactions such as page navigation, clicks, and scrolling. Text you type, form inputs, and sensitive fields are masked, so their contents are not captured in the recording.

10.5 Retention

Analytics and session-recording data is retained for up to 12 months, after which it is automatically deleted.

10.1 Breach Response

In the event of a data breach that may affect your personal information, we will notify affected users within 72 hours of discovery, as required by applicable laws.

10.2 Notification Methods

• Email notification to affected users
• Public disclosure if required by law
• Regulatory notification to authorities

11.1 EU User Rights

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

11.2 Legal Basis for Processing

• Contract performance for service delivery
• Legitimate interests for service improvement
• Consent for marketing communications
• Legal obligation for compliance requirements

12.1 California Consumer Rights

• Right to know what personal information is collected
• Right to know how personal information is used
• Right to know how personal information is shared
• Right to access personal information
• Right to delete personal information
• Right to opt-out of sale of personal information

12.2 Non-Discrimination

We will not discriminate against you for exercising your privacy rights under CCPA.

13.1 Update Notifications

• Email notification for material changes
• In-app notifications for significant updates
• Website banner for policy changes

13.2 Continued Use

Continued use of our service after policy changes constitutes acceptance of the updated policy.

For privacy-related inquiries:

Manuel Ogomigo LLC
South Governors Avenue 1111b
Dover, DE 19904 US

Contact Details:

Email: [email protected]
Website: https://tryflowdrive.com