Flowdrive
Legal

Privacy Policy

Last updated: March 30, 2025

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1. Information We Collect

1.1 Information You Provide

  • Account information (name, email, password)
  • Billing information
  • Files and content you upload
  • Custom domain information
  • Communication preferences

1.2 Information Automatically Collected

  • Usage data and analytics
  • Device information
  • IP addresses
  • Access logs
  • Cookie data

2. How We Use Your Information

2.1 Service Provision

  • Hosting and serving your files
  • Processing uploads and downloads
  • Managing your account
  • Providing customer support

2.2 Service Improvement

  • Analyzing usage patterns
  • Improving features
  • Debugging issues
  • Preventing abuse

3. Data Storage and Security

3.1 File Storage

  • Files are stored in secure cloud infrastructure
  • Regular security audits
  • Backup systems in place

3.2 Data Protection

  • Industry-standard security measures
  • Access controls and monitoring
  • Regular security updates
  • Employee access restrictions

4. Information Sharing

4.1 Third-Party Service Providers

  • Cloud storage providers
  • Payment processors
  • Analytics services
  • Customer support tools

4.2 Legal Requirements

  • Court orders
  • Legal obligations
  • Government requests
  • Rights protection

5. Your Rights and Choices

5.1 Account Information

  • Access your data
  • Update your information
  • Request data deletion
  • Export your data

5.2 Communication Preferences

  • Email preferences
  • Marketing communications
  • Service notifications
  • Account alerts

6. Data Retention

  • Active account data retention
  • Deleted account handling
  • Backup retention periods
  • Log data retention

7. Children's Privacy

  • Age restrictions
  • No intentional collection of children's data
  • Deletion of discovered underage accounts

8. International Data Transfers

  • Cross-border data transfers
  • Data protection measures
  • International compliance

9. Cookies and Tracking Technologies

9.1 Types of Cookies

  • Essential cookies for service functionality
  • Analytics cookies for usage insights
  • Preference cookies for user settings
  • Marketing cookies for targeted content

9.2 Cookie Management

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our service.

10. Data Breach Notification

10.1 Breach Response

In the event of a data breach that may affect your personal information, we will notify affected users within 72 hours of discovery, as required by applicable laws.

10.2 Notification Methods

  • Email notification to affected users
  • Public disclosure if required by law
  • Regulatory notification to authorities

11. GDPR Compliance

11.1 EU User Rights

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

11.2 Legal Basis for Processing

  • Contract performance for service delivery
  • Legitimate interests for service improvement
  • Consent for marketing communications
  • Legal obligation for compliance requirements

12. CCPA Compliance

12.1 California Consumer Rights

  • Right to know what personal information is collected
  • Right to know how personal information is used
  • Right to know how personal information is shared
  • Right to access personal information
  • Right to delete personal information
  • Right to opt-out of sale of personal information

12.2 Non-Discrimination

We will not discriminate against you for exercising your privacy rights under CCPA.

13. Changes to Privacy Policy

13.1 Update Notifications

  • Email notification for material changes
  • In-app notifications for significant updates
  • Website banner for policy changes

13.2 Continued Use

Continued use of our service after policy changes constitutes acceptance of the updated policy.

14. Contact Information

For privacy-related inquiries:

Manuel Ogomigo LLC
South Governors Avenue 1111b
Dover, DE 19904 US

Contact Details:

Email: [email protected]
Website: https://tryflowdrive.com

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