Legal · Privacy
Privacy Policy
How Flowdrive collects, uses, and protects your information — and the choices you have about it.
Last updated: March 30, 2025
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1. Information We Collect
1.1 Information You Provide
- Account information (name, email, password)
- Billing information
- Files and content you upload
- Custom domain information
- Communication preferences
1.2 Information Automatically Collected
- Usage data and analytics
- Device information
- IP addresses
- Access logs
- Cookie data
2. How We Use Your Information
2.1 Service Provision
- Hosting and serving your files
- Processing uploads and downloads
- Managing your account
- Providing customer support
2.2 Service Improvement
- Analyzing usage patterns
- Improving features
- Debugging issues
- Preventing abuse
3. Data Storage and Security
3.1 File Storage
- Files are stored in secure cloud infrastructure
- Regular security audits
- Backup systems in place
3.2 Data Protection
- Industry-standard security measures
- Access controls and monitoring
- Regular security updates
- Employee access restrictions
4. Information Sharing
4.1 Third-Party Service Providers
- Cloud storage providers
- Payment processors
- Analytics services
- Customer support tools
4.2 Legal Requirements
- Court orders
- Legal obligations
- Government requests
- Rights protection
5. Your Rights and Choices
5.1 Account Information
- Access your data
- Update your information
- Request data deletion
- Export your data
5.2 Communication Preferences
- Email preferences
- Marketing communications
- Service notifications
- Account alerts
6. Data Retention
- Active account data retention
- Deleted account handling
- Backup retention periods
- Log data retention
7. Children's Privacy
- Age restrictions
- No intentional collection of children's data
- Deletion of discovered underage accounts
8. International Data Transfers
- Cross-border data transfers
- Data protection measures
- International compliance
10. Data Breach Notification
10.1 Breach Response
In the event of a data breach that may affect your personal information, we will notify affected users within 72 hours of discovery, as required by applicable laws.
10.2 Notification Methods
- Email notification to affected users
- Public disclosure if required by law
- Regulatory notification to authorities
11. GDPR Compliance
11.1 EU User Rights
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
11.2 Legal Basis for Processing
- Contract performance for service delivery
- Legitimate interests for service improvement
- Consent for marketing communications
- Legal obligation for compliance requirements
12. CCPA Compliance
12.1 California Consumer Rights
- Right to know what personal information is collected
- Right to know how personal information is used
- Right to know how personal information is shared
- Right to access personal information
- Right to delete personal information
- Right to opt-out of sale of personal information
12.2 Non-Discrimination
We will not discriminate against you for exercising your privacy rights under CCPA.
13. Changes to Privacy Policy
13.1 Update Notifications
- Email notification for material changes
- In-app notifications for significant updates
- Website banner for policy changes
13.2 Continued Use
Continued use of our service after policy changes constitutes acceptance of the updated policy.
14. Contact Information
For privacy-related inquiries:
Manuel Ogomigo LLC
South Governors Avenue 1111b
Dover, DE 19904 US
Contact Details:
Email: [email protected]
Website: https://tryflowdrive.com